Fees to tenants

Depending on your circumstances and the specific property you select, the following Tenant fees and charges may apply.

Before you move in:

On placing an offer for a property a reservation fee will be taken equivalent to one week’s rent for the property, with a minimum of £200. This money is to be held by Allan Fuller Estate Agents subject to references and contract and is a sign of good faith in respect of your application to rent the proposed property. If your references are successfully concluded it will form part of your initial payment when you sign the Tenancy Agreement before moving into the property. Should you withdraw your application for any reason we reserve the right to retain this fee. If your references are unsatisfactory, it will be returned, less a deduction of £37.20 (including VAT) per person to cover the cost of the references chargesue.

Although we are able to accept the majority of credit or debit cards sadly we will not be able to accept American Express or Diners Club for any payment. Kindly note that should you choose to pay by credit card an additional 3% surcharge will be added to the original payment.

There will be a charge of £37.20 (including VAT) to each individual wishing to reside within the property. All prospective Tenants will be individually referenced along with a credit check through a reputable and independent referencing company; the conclusion report will be used to assess your suitability as a Tenant. Persons who receive unsatisfactory reference conclusion reports due to them not being in full time employment (which includes students) or currently on a temporary employment contract may also be required to obtain a UK based Guarantor.

There will be a charge of £37.20 (including VAT) to each Guarantor. All prospective Guarantors will be individually referenced along with a credit check through a reputable and independent referencing company; the conclusion report will be used to assess the suitability as a Guarantor. This charge will also cover all associated paperwork ensuring the Guarantor is linked to the rental (Deed of Guarantee).

A fee of £210 (including VAT) will be applicable for each tenancy; this fee covers and includes offer negotiation, tenant vetting and reference submission along with drawing up associated paperwork and Tenancy Agreement.

The Tenancy Agreement requires a deposit equivalent to six weeks’ rent to be cleared in the named account prior to the tenancy start date. This deposit will be held within one of the government-authorised Schemes. The tenant will then be provided with the Deposit Certificate and Prescribed Information within the stipulated 30 days.

During your tenancy:

Tenants are responsible for the cost of supply of all utilities, electricity, gas, telephone, TV license, water supply and Council Tax (local tax). Allan Fuller Management Services or the landlord will provide details of utility suppliers and if possible account numbers. It is essential that you contact all relevant companies and the local council to advise them of your intended occupation, if not your supplies may be cut off and all cost for these services to be reinstated will be bared by you the Tenant.

At the expiration of the initial fixed term it may be possible for the tenant to extend their stay within the property for a further term. The charge of £60 (including VAT) will cover and includes the renewal negotiation, the Tenancy Agreement and associated paperwork along with registration of the deposit within the government-authorised schemed.

The incoming and outgoing tenant(s) will be required to pay a collective fee of £264 (including VAT) in the advance of the application. This payment covers the cost of tenant vetting and reference submission, deposit registration (with the relevant government backed scheme) along with drawing up the relevant Tenancy Agreement (tenant contribution).

If the landlord resides outside the UK for a period more than 6 months in any tax year and the Tenant pays the rent directly to the landlord the tax laws dictate that the Tenant has a liability to deduct tax at the standard rate from the rent and send it quarterly to the Inland Revenue, unless the landlord has shown you a certificate from the Inland Revenue confirming that the landlord is registered to receive rent without deduction. For further information contact the Inland Revenue website at www.hmrc.gov.uk or contact your local Inland Revenue enquiry office.

Ending your tenancy:

The cost of the preparation of the Check-out report is borne by the Tenant. As these reports are compiled through an independent company the cost may vary dependent on the size and style of the property however as an loose guide the cost can range from £132 (including VAT) for a studio apartment through to £204 (including VAT) for a 5 Bedroom House.

Cleaning – only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.

Dependent on the size of property, company used and level of service offered cost could range from £180 (including VAT) for a studio apartment through to £420 (including VAT) for a four bedroom. Names of preferred companies could be supplied on request. Should you require our company to arrange cleaning prior to the start of the Tenancy an arranging fee of £20.00 will be charged.

Other fees and charges:

To cover the added risk of property damage an additional security deposit may be taken, This deposit will held within one of the government-authorised schemed.

Allan Fuller Estate Agents is an ARLA (Association of Residential Letting Agents) licenced Member

Client money protection by:  Association of Residential Letting Agents

Independent Redress provided by:  The Property Ombudsman

Fees to landlords

Level of service offered by Allan Fuller Estate Agents.

This compressive service includes:

  • Providing advice on the right target rent to aim for by taking into consideration the current market conditions.
  • Assisting you to understand your legal requirements.  
  • Comprehensively market your property in all appropriate publication and property websites along with erecting a To-Let board, unless of course specified not to do so.
  • Accompany all prospective tenant to the premises, always obtaining permission from any existing occupant.   
  • Providing you with regular feedback.
  • Negotiate any offers received between you and the proposed tenant and confirming all the terms in writing to you for your consideration.
  • Arrange and obtain references on all potential tenants by the use of an independent referencing agency (FCC Paragon).
  • Recommendation on the type of Tenancy Agreement to use.
  • Prepare the agreed Tenancy Agreement setting out the rights and obligations of both parties including any special terms that have been agreed. (refer to additional non-optional fees and charges)
  • Assist you in arranging an Inventory & Check-in report through an independent inventory company. (refer to additional non-optional fees and charges)
  • Arrange for the cleaning of the Premises if instructed to do so by you in writing. (refer to additional non-optional fees and charges)
  • Register landlord and tenant details and protect the security deposit with a Government-authorised Scheme.
  • Provide the tenant(s) with the deposit Certificate and Prescribed Information within 30 days of start of tenancy.
  • Hold the Deposit paid by the tenant as stakeholder against damage, breach of Tenancy Agreement or any other outstanding charges owed by the Tenant.
  • Serve Notice to end the Tenancy if requested to do so in writing.e.

In addition to the Tenant Find service detailed above we will:

  • Use our best efforts to arrange a standing order to be set up by the Tenant for all future Rental payments to be sent direct to AFEA.
  • Payments received will be sent to you within 5 working days after receipt of cleared funds, less our agreed fees and expenses into your nominated bank or building society account.
  • Requesting the rent from the Tenant on rent due dates during the tenancy ensuring that monies are transferred in a timely fashion.
  • Pursue non-payment of rent and provide advice on rent arrears actions if any.  

In addition to the Tenant Find and Rent Collection services detailed above we will do the following:

  • Deal with day-to-day management, including facilitating any minor repairs.
  • Try to visit the Premises approximately four times each year or more frequently if requested or deemed necessary by you. (refer to additional non-optional fees and charges)
  • Instruct tradesmen to carry out any maintenance, repairs or other work on your behalf.
  • Arrange a mutually convenient time for contractors to meet the Tenant when attending the premises to undertake work on your behalf.
  • Pay current outgoings such as ground rent, service charges etc. if applicable.
  • Endeavour to obtain a forwarding address of the outgoing tenant to comply with Flood and Water Management Act 2010.
  • Notify the electricity, gas, water and telephone companies along with local authority when the Tenant take occupation of the Premises.  
  • Holding of keys throughout the tenancy term.
  • Contact both parties towards the end of the initial fixed Term to enquire should both tenants wish to renew or extend and if so to agree all terms.
  • We will review the Rent and advise you if a Rent increase is possible or desirable depending upon current market conditions.
  • Write to the Tenant once written confirmation has been received from you requesting that the Tenancy should be renewed or extended.
  • Try to ensure both parties sign the documentation by the start date of the new period of the Tenancy.

All additional charges includes VAT (Value Added Tax) at the prevailing rate of 20%. This rate may change from time to time and the total cost will change accordingly. .

Consultancy is offered on request and will be charged at £40.00 per hour; plus travel and other reasonable expenses and costs.

Dependent on the size of property, company used and level of service offered cost could range from £180 (including VAT) for a studio apartment through to £420 (including VAT) for a four bedroom. Names of preferred companies could be supplied on request. Should you require our company to arrange cleaning prior to the start of the Tenancy an arranging fee of £20.00 will be charged.

Should our company be instructed to arrange a Gas Safety Certificate, Energy Performance Certificate, installation of smoke alarms or carbon monoxide alarms or obtain consent to let from a lender or a Superior Landlord an administration fee of £20.00 will apply.

The cost of the preparation of the Inventory & Check-in report is borne by the Landlord. As these reports are compiled through an independent company the cost of which may vary dependent on the size and style of property, however as an rough guide the cost could range from £228 (including VAT) for a studio apartment through to £336 (including VAT) for a 5 Bedroom House. .

The preparation of our standard Tenancy Agreement usually being for a fixed Term of twelve months or less would be £120 (including VAT) and £60.00 (including VAT) for any Memorandum of Agreement. Should you wish for our company to check or make any alterations requested by your solicitor to our standard Tenancy Agreement an additional £90.00 (including VAT) per hour or part of an hour will be charged.

Visits during a void period using our caretaking service will be £48.00 (including VAT) for one visit each week during office hours.

Instructing contractors during a void period or if we are not managing the Premises will incur an administration fee of £24.00 including VAT payable in advance together with the cost of the contractor.  This Service is only offered provided we have written instructions from the Landlord and hold sufficient cleared funds to cover the cost of the work plus our fees.

A supervisory fee of 12% (including VAT) of the total cost of any work in excess of £400.00. Supervising the partial or total refurbishment of the Premises for a fee of 12% (including VAT) of the total cost of the work but subject to a minimum fee of £100.00.

If the Landlord is not resident of the UK an administration fee of £24.00 (including VAT) each quarter for tax retention and completion of the documentation required by the Centre for Non Residents will be charged.

Duplicate statements can also be provided to you or your accountant for a fee of £6.00 (including VAT) per statement or £30.00 (including VAT) for all the statements covering a tax year.

The administration fee for membership of the Tenancy Deposit Scheme (“TDS”)/mydeposits/Deposit Protection Service (“DPS”) is £36.00 (including VAT) paid annually in advance.
Preparation of documentation for County Court proceedings or TDS/mydeposits/DPS adjudication will be £120.00 (including VAT) plus our reasonable costs and expenses and attendance at court or any tribunal on your behalf will be charged at £120.00 (including VAT) per hour plus our reasonable costs and expenses.

If you instruct us to proceed with a proposed Tenancy and subsequently withdraw your instructions you agree by signing this Agreement to meet some of the costs and the expenses incurred up to the sum of £500.00 (excluding VAT) and pay us the amount equivalent to one month’s Commission at the Let Only Percentage up to a maximum of £600.00 (including VAT).  This will not affect any statutory rights to cancel that may arise under the Cancellation Regulations.

  • ARLA (Association of Residential Lettings Agents)
  • The Property Ombudsman
  • NAEA
  • Royal Institution of Chartered Surveyors
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